Senior Executive - Marketing CRM & Partnerships
A dynamic, hybrid role driving the expansion and monetization of the MR.DIY CLUB app. You will secure and manage high-ROI merchant partnerships while owning the technical integrations, rigorous UAT, and cross-functional project management required to execute them locally and regionally.
Responsibilities
Commercial Partnerships: Identify, negotiate, and manage the end-to-end lifecycle of B2B merchants to drive active loyalty metrics and positive ROI.
Technical Onboarding: Lead the technical setup for new partners, ensuring seamless API integrations and strict data privacy (PDPA) compliance.
UAT & System Health: Execute User Acceptance Testing with production to ensure user experience without disruption.
Project Management: Track CRM project timelines, align IT, Marketing, Legal, and vendors, and create communication materials (user guides, infographics) for system updates.
Experience & Requirements
Background: 3 to 5 years in Partnership Management, CRM Operations, or Account Management (retail/loyalty preferred).
Commercial & Tech Fluency: Proven B2B negotiation skills combined with a solid understanding of app operations and API integrations.
Testing Experience: Hands-on capability in executing UAT, bug tracking, and regression testing.
Project Skills: Highly organized with the ability to manage vendors, align cross-functional teams, and handle data securely.
Advantage: Experience scaling partnerships or coordinating cross-border integrations.
- Department
- MDI_Marketing
- Location
- Seri Kembangan, Malaysia
- Employment type
- Full-time
About MR DIY International
At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.
With over 5,000+ stores across 15 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career.
From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.
Our culture is built on GIVE:
Growth: Rapid development opportunities at every stage of your journey.
International Exposure: Cross-border collaborations and secondments.
Value Creation: Real ownership, real impact.
Empowerment: A culture that trusts you to lead and innovate.
If you're driven, adaptable, and eager to be part of a high-impact team, MR DIY International is where you build, lead, and thrive.